Testimonials

Jean Johnston
Nov 15 (1 day ago)
 
 
★★★★★
last spring brian and his associates arranged to order cushions for a very old wicker furniture set I was sure was out of date. fabric selections were delivered twice to our home as I was ill at the time. the cushions arrived in good time for summer in wonderful fabric and much better than the original ones. the entire order was handled with good cheer and great efficiency. will use them again when the time comes for new summer furniture.
jean johnston
 

Jean Johnston



★★★★★

Such a positive experience from start to finish. Thank you so much Brian for your exceptional customer service.

Evans Middlefield



★★★★

My mother (not on FB;) bought a Brown Jordan patio set seven years ago from Deck and Dock. The company does not exist anymore. When she turned to BRIAN SIMON at THIS wonderful company, he was extremely helpful in dealing with her problem related to damage. Even though it was not his sale, he went out of his way to assist her for which she is very grateful!

Erna Relle



★★★★★
August 18th, 2014
Excellent service from Deck Home and Patio. In August 2012 I purchased 2 chairs from Lloyd Flanders. This summer I noticed that they were falling apart which I felt was unusual for good furniture. I tried to contact Lloyd Flanders but they only correspond through dealers. The store that I bought them from was no longer in business so I called Deck Home and Patio and spoke with Brian Simon. I asked Brian if he could give me a phone number or email to contact someone at Lloyd Flanders so that I could resolve this issue. Instead of giving me the contact info, Brian offered to handle this for me. I sent him a copy of my receipt along with photos of the defective furniture and he contacted Lloyd Flanders on my behalf. He kept me updated along the way and within 11 days of our initial communication he informed me that Lloyd Flanders would be sending me 2 replacement chairs at no charge.
I was truly amazed with Brian’s generosity in handling this on my behalf since I had never been a customer. He was so nice to deal with and very diligent in following up and keeping me updated. I am definitely going to use Deck Home and Patio for my future patio needs.
I also want to commend Lloyd Flanders for handling my claim to my total satisfaction.
If you are in need of patio furniture I would definitely recommend Deck Home and Patio – check out their website and give Brian a call.

Marilyn Sliwin


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